Accounting

We accept VISA/JCB/MASTER/AMEX credit cards/J-Debit cards.
We do not participate in the National Health Insurance scheme (Kokumin Kenko Hoken).
Although we prefer patients to settle at the time of the visit in cash, credit card or bank check, contract patients may be billed monthly.
Patients paying by bank transfer: There may be several days between payment and notification to us by the bank.
The billing date is the 15th of each month and the due date is by the 15th of the following month. After payment is confirmed an itemized receipt will be issued.
Please tell us when you have made a bank transfer otherwise if the date is near the 15th you may be sent another statement.
Patients whose account is not settled by two months after the due date will not be allowed billing privileges until the account is settled.
BUPA and Blue Card holders. Although the Clinic may be listed as a direct billing provider, we have agreed with these organizations that unless we have received prior authorization this does not apply.


  Insurance Claim

Please use the itemized receipt and the diagnosis stated on the yellow copy of the charge card for your insurance claim purpose.
We offer to complete your insurance claim forms without charge in most cases. The completed form will be sent to you within approximately three weeks after the consultation.
We are currently unable to accept any guarantee letters of payment from Aetna insurance. We are sorry for the inconvenience.


  Fees

A list of fees is available at the accounting desk.


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